One of the biggest challenges we face in the workplace is actually motivating ourselves or the individuals around us. Although many senior-level experts have mastered the art of self motivation, the challenge still is based on motivating their own 'team.'
For anyone that work in a highly pressured environment like call center outsourcing companies who have not mastered the skill of self determination, that is the very first key to motivating your group. If yourself motivation needs to be enhanced, here are some tips to get you started.
Plan Your Work in Advance:
It is key to have a road map to your ultimate destination, therefore you will invariably know where you are and where you are going. When you feel a lag in your day, you could refer to the plan to maintain you on track. Refer back to the plan, observe what you should be doing and simply get it done. Moreover spend some time in your plan for recess and other leisure activities since those are inevitable. In the event that these people happen, you will get right back on the right track. Without a detailed plan, you can find yourself with a lot of non-productive activity. Take some time before you go home at night or even first thing each morning to create a comprehensive plan for the day ahead. Daily planning is usual for the agents of call center outsourcing companies working as appointment setting agent or inbound customer service representatives. These people actually have both weekly and daily work plans. Some even use project management software to monitor the daily plan and actions.
Use your break time to take a walk:
Taking a walk clears your mind. Take a 5-10 minute walk whenever you find that procrastination or non-productive activities are interrupting your day. What the law states of inertia states that a entire body in movement tends to remain in motion. Motion creates action and a stroll also increases circulation. Inhaling and exhaling fully while you walk increases the oxygen circulation to the mind. You'll find that whenever you return to your desk, you will be much more energized and ready to be more productive.
Use Series of Questions:
An effective way to motivate yourself to action is to use questions to change your state of mind. The question is like spark plug that give life to your brain. A question that I use regularly in order to motivate myself is "What is something that I did successfully in the past?" If you have answered which question, after that then ask yourself again, "What procedure did time passes through to complete the task successfully?" Once you have answered that question, simply use a similar guide to assist you to get started. For instance, if you presently need to arrange a seminar about managing a call center outsourcing campaign for your BPO company and you have just recently structured a successful holiday party, after that tap into the procedure that you accustomed to plan and complete that task.
Start in Small and Easiest Task:
The secret to motion sometimes is merely just starting out. If you're having difficulty in getting started on the project, invest in working on this for just 5 minutes. What you will find more often than not, is that you'll work with more than 5 minutes and you will build the impetus to keep you going. Another way to build momentum is to ask yourself with this question, "What is the smallest step I will take on this project?" then take that action.
For example, if there are call center outsourcing articles that you need to write, simply writing the actual date, title and tackle on the letterhead is a good start. After that ask yourself, what is another little step I can take to more further.
Then this is how to motivate yourself as well as your team. It will make sure that motivation will not behave like a candle. Through this reward system, the interest and performance will always be on the top level.
Create an Acknowledgment Program:
People are generally inspired by the reputation of their endeavors. You can create a more effective environment, through facilitating a program whereby an individual/team is identified by their peers/superiors. Whether it be a project well done or a consistent great attitude, unforgettable and regular recognition occasions can go quite a distance. A book about Methods to Reward Employees' is a superb resource with regard to ideas. Clients in appointment setting company usually have commission reward system to keep the working attitude high in spirit.
Produce a positive work environment:
Creating a good work environment is one of the best ways to inspire people to anticipate returning to workday after day. Despite whatever current pressures you may be under, taking the time to be present and welcome your staff day after day with a smile can work wonders. Like a key figure at your firm, you'll find that individuals will start to reflection your behavior developing a ripple effect.
Create opportunities for your group:
People tend to be motivated when they are challenged. If a member of your team is caught in a rut since they're no longer challenged by the work, providing them with new and diverse opportunities may move them out of their comfort zone, therefore jump starting their reason.
Assist your team with their individual objectives:
Finding out what people want to achieve professionally inside the firm as well as helping all of them achieve this, can go quite a distance in motivating your group. A sense of achievement is a reward in itself. Investing the time to recognize what your own team's individual goals tend to be will pay returns in the form of elevated productivity as well as improved well-being.
There is an old adage that states "The speed of the innovator determines the speed of the group." If you want your employees to get and turn into motivated, start with yourself very first, then create a desirable atmosphere in which people on your team can flourish.
Tuesday, April 26, 2011
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